Cheer The Children Youth Organization (“CTC,” “we,” or “our”) respects the privacy of website visitors, donors, applicants, volunteers, partners, and families seeking assistance. This Policy explains the information we collect and how we use, disclose, retain, and protect it.

Information We Collect

Depending on how you interact with CTC, we may collect contact details, household and program-eligibility information, donation or transaction details, volunteer or employment information, partnership documentation, communications, and technical data such as IP address, device, browser, and website activity. Public assistance forms are designed not to request passports, Social Security numbers, or immigration documents.

How We Use Information

We use information to respond to inquiries; review requests; coordinate assistance, donations, volunteers, employment, and partnerships; process transactions; prevent fraud or misuse; maintain records; improve programs and the website; comply with law; and communicate when permitted.

Disclosure

We do not sell personal information. We may disclose information to authorized service providers, program or logistics partners when needed to deliver requested assistance, professional advisors, funders when reporting is appropriately aggregated or authorized, and government or law-enforcement authorities when legally required. Payment information may be processed directly by a payment provider under its own privacy policy.

Data Minimization, Retention, and Security

We seek to collect only information reasonably needed for the relevant purpose. We retain information according to operational, grant, accounting, safeguarding, and legal needs, then delete or anonymize it when reasonably appropriate. We use reasonable administrative and technical safeguards, but no online system can guarantee absolute security.

Children’s Privacy

CTC programs may serve children, but the website is generally directed to adults, parents, guardians, donors, and organizational representatives. A parent, guardian, or authorized adult should submit information concerning a minor unless a specific supervised youth program states otherwise.

Your Choices

You may request access, correction, or deletion of information, subject to identity verification and legal or recordkeeping exceptions. You may unsubscribe from nonessential email communications. California residents may have additional rights under applicable law; CTC will evaluate verified requests according to the law that applies to the organization and request.

Updates and External Links

We may update this Policy and post a revised effective date. External websites and services have their own privacy practices.